Shipping policy
At Voroam, we are committed to delivering your orders in a fast, reliable, and transparent manner. Below is our standard shipping policy:
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.
Estimated Delivery Time
Once your item/s is dispatched, the estimated delivery time is:
- Australia: 2-5 business days
- New Zealand: 5-14 business days
- USA: 7-14 business days
- UK: 7-14 business days
- Canada: 7-14 business days
- Europe: 7-14 business days
- Rest of world: 14-20 business days
Shipping Fees
Free shipping
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number and link. You can monitor your package status at any time.
Delivery Issues
If you experience delays, lost packages, or shipping damage, please contact our customer support within 7 days of the estimated delivery date. We will assist with carrier inquiries or issue a replacement if eligible.